Privacy Policy
Last updated: April 2026
ProspectFlows is a trading name operated as a sole trader business based in the United Kingdom. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
ProspectFlows is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, you can contact us at: admin@prospect-flows.com
What data we collect
When you submit an enquiry via our website, we collect the following personal data:
- Your name
- Your business name
- Your email address
- The date and time of your submission
- Your consent confirmation
We do not collect any sensitive personal data, payment information, or data from children under the age of 16.
Why we collect it
We collect your data solely to respond to your enquiry about ProspectFlows services. The lawful basis for processing your data is your explicit consent, which you provide by ticking the consent checkbox on our enquiry form.
How we use your data
Your data will be used to:
- Respond to your enquiry
- Provide information about our services relevant to your business
- Arrange a consultation if appropriate
We will not use your data for any automated decision-making or profiling, and we will not send you unsolicited marketing communications.
Who we share your data with
Your data is processed through Zapier, an automation platform, solely for the purpose of routing your enquiry to us. Zapier acts as a data processor on our behalf. We do not sell, rent, or share your personal data with any third parties for their own purposes.
How long we keep your data
We will retain your personal data for no longer than 12 months from the date of your enquiry, or until you request deletion, whichever comes first.
Your rights
Under UK GDPR, you have the following rights:
- The right to access the personal data we hold about you
- The right to have inaccurate data corrected
- The right to have your data deleted
- The right to withdraw consent at any time
- The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at admin@prospect-flows.com
Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website is served over HTTPS to ensure data is encrypted in transit.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.